Practical information about your stay
At Hotel Vejlefjord we appreciate your curiosity and desire to know more about our facilities and services. Here you will find answers to the most common questions, so that you can prepare for a peaceful stay with us.
We strive to provide you with all the information you need to make your time with us as easy as possible. Should you have any further questions, you are always welcome to contact us.
Frequently asked questions about our stay
Do you have questions about your next relaxing stay at Hotel Vejlefjord? Make your preparations easy and get answers to the most common questions here.
Vi foreslår, at du bliver inspireret på siderne, hvor vi beskriver de forskellige ophold. Se her.
Hvis du allerede ved, hvornår du vil besøge os, kan du gå direkte til Book Ophold. Der kan du søge på dato, og systemet fortæller dig, hvilke ophold der er mulige.
Du er selvfølgelig også velkommen til at få hjælp i receptionen på 7682 3380 eller receptionen@hotelvejlefjord.dk.
We suggest you explore the pages where we describe the different stays.Take a look here.
If you already know when you would like to visit, you can go directly to Book a break. There, you can search by date, and the system will show you the available options.
Of course, you are also welcome to contact our reception at +45 7682 3380 or receptionen@hotelvejlefjord.dk for assistance.
Entry to the baths is not included with the stay. A hotel stay includes a room and breakfast.
All of our stays are clearly described, so it’s easy to see what’s included. It will also be noted on your confirmation if entry to the baths is included.
If you would like a stay with spa access, you can find it here or by booking online.
See Terms and Conditions here.
If you have received a gift card for Hotel Vejlefjord, you can use it to pay on our online booking. system.
The gift card can be used as full or partial payment for your purchase.
IMPORTANT: The physical gift card must be brought and presented at the reception upon arrival as proof of online payment.
You can order welcome packages for your room when booking online. You are also welcome to contact the reception at +45 7682 3380 if you have already made a reservation.
On some rooms, it is possible to set up an extra bed, but we often have single rooms available at the same price as an extra bed. Contact the reception at +45 7682 3380, and they will assist you in finding the best solution.
To ensure an allergy-friendly and peaceful atmosphere for all our guests, we do not allow dogs or other pets at the hotel. We appreciate your understanding and look forward to welcoming you.
Of course, you can. Please contact the reception if you would like to have breakfast in your room.
You can find the room service a la carte menu and drinks here.
If you have forgotten something with us, please contact the reception so we can confirm whether your items have been found. You can then arrange for the delivery of your forgotten items through our webshop.
The hotel and baths are closed during Christmas and between Christmas and New Year's. However, the reception remains open for gift card sales and bookings.
We use this period to renovate and repair our facilities, ensuring the hotel is ready to welcome guests in the new year. See more about our Christmas opening hours here.
Check-in is available from 2:00 PM for most stays.
Exceptions:
-
Romantic Getaway: Check-in from 1:00 PM
-
Summer Stays (2- and 3-night packages): Check-in from 3:00 PM
Check-out:
-
Monday to Friday: By 10:00 AM
-
Saturday and Sunday: By 10:30 AM
To avoid potential queues at the reception, you can settle your bill before breakfast on your departure day.
Tip! Arriving early? Stop by the reception for a map of the area and explore our scenic surroundings, or enjoy a lunch in the restaurant.
Hotel Vejlefjord offers 116 rooms, spread across 15 different room types, located in three buildings surrounding the main building.
You can choose from single rooms, double rooms, junior suites, or suites with or without a view and balcony. Most of the rooms are located in our historic main building, which was originally a sanatorium from 1900. However, the rooms have been renovated several times over the years. We have made every effort to preserve the atmosphere and charm of the original building. You can view the different room types here.
If you are staying on a package that includes access to the baths, a bathrobe, slippers, and towels will be provided in your room. If you need a different size bathrobe, our spa reception can assist you.
We recommend that you go to and from the spa area in your bathrobe and slippers.
We have a small fitness room available for you as a hotel guest. It is located next to the spa reception and has the same opening hours as the spa. Please note that use of the fitness room is at your own risk.
Yes, of course, children are welcome, though not in our spa, where the age limit is 14 years. Feel free to contact us to make arrangements for an extra bed at +45 7682 3380 or reception@hotelvejlefjord.dk.
We have a few rooms that are accessible for guests with disabilities. Since the terrain around the hotel is hilly, we recommend that you contact us for more details to ensure that your expectations are aligned.
We do everything we can to respond to your email or inquiry as quickly as possible. You don't need to send your email multiple times. We promise to get to it.
We are particularly busy around check-in time at 2:00 PM and check-out time at 10:00 AM on weekdays, and 10:30 AM on weekends. We apologize if you have to wait a long time on the phone or experience that we are unable to answer your call. We are simply in the process of responding to other calls.
Frequently asked questions about our spa
Do you have questions about your next visit to our spa? Make your preparations easy and get answers to the most common questions here.
You can book both Spa entry or spa packages online.
You can read more about our various spa options here.
Entry to the baths grants access to the Thermal Baths & Thalasso Spa. You will be provided with a bathrobe, slippers, and a towel.
Fruit, water, and coffee/tea are also included.
The day is divided into time slots to avoid having too many guests at the same time. You can choose between 9:00 AM - 1:00 PM, 1:00 PM - 5:00 PM, and 5:00 PM - 10:00 PM.
You must be at least 14 years old to visit the Thermal Baths & Thalasso Spa book your entry here.
Yes, you can, and we look forward to welcoming you to the day spa or evening spa at the Thermal Baths & Thalasso Spa.
The day is divided into time slots to avoid having too many guests at the same time. You can choose between 9:00 AM - 1:00 PM, 1:00 PM - 5:00 PM, and 5:00 PM - 10:00 PM.
Your entry includes fresh fruit, water, and coffee/tea available as you wish, as well as the loan of a towel, slippers, and a bathrobe.
You must be at least 14 years old to visit the Thermal Baths & Thalasso Spa.
We encourage you to leave your mobile phone in the locker or in your room for an uninterrupted spa experience.
If you still wish to bring your mobile phone or other electronics to the wet areas, it is at your own risk. Your phone must be on silent, and if you need to make a phone call, we kindly ask that you use the area by the spa reception.
Should you need to take a few mobile photos or selfies in the baths, please do so discreetly and with respect for other guests. It is not acceptable to take pictures of other guests
Before and during your stay in the baths, it is very important that you follow the bathing rules posted in the shower rooms.
Studies show that one person who does not wash themselves contaminates the water more than 100 people who have followed the proper washing instructions.
Yes, you must always wear swimwear when outside the changing rooms in the Thermal Baths & Thalasso Spa.
It is not possible to book a time for sauna ritual (saunagus). The sauna masters will call guests to the infusion sessions in the Thermal Baths shortly before they begin.
We display the day’s sauna infusion times, so you can stay informed during your visit.
Sauna infusion is included in the following spa experiences:
Morning Delight, Destress Spa, Aftenspa Deluxe og Romantic Spa.
Yes, we recommend it. Otherwise, we unfortunately cannot guarantee that we will have space for you upon arrival. It's also a good idea to check the calendar for spa events in advance, so you can see when there are available sessions and space in the baths.
Yes, we offer a variety of spa experiences that combine a meal with relaxing spa time — for example, 'Morning Delight,' which includes a delicious breakfast buffet followed by spa experiences. You can look forward to being pampered with wonderful moments of wellness.
See the spa experiences we offer here.
We offer a romantic getaway for couples celebrating an anniversary, wedding anniversary, or simply as a wonderful date for two who are fond of each other. Perhaps you're planning to propose, or rekindle the passion. See the package here.
The 'Couples' Spa' event on Friday evening welcomes you to a romantic date in the Thermal Baths & Thalasso Spa. See the description here.
If you're staying with us and want to surprise your partner, there is the option of a romantic welcome package in your room. Learn more here.
An entrance to the baths is always a hit, but the Thursday event 'De-stress Spa' with a sensory package, DIY spa treatments, relaxation in the baths, and a delicious vitality buffet is very popular among all guests. Find the De-stress package here.
Yes, at the Thermal Baths & Thalasso Spa, we offer a delicious cold vitality buffet available from 11:00 AM to 7:30 PM.
The buffet is made with seasonal vegetables. You have a choice of various proteins such as marinated meat, fish/seafood, or vegetarian fillings. It also includes homemade rye bread and butter.
Learn more about the Vital Bar here.
Your entrance to the Thermal Baths and Thalasso Spa includes unlimited fresh fruit, water, and coffee/tea.
Yes, we have an age limit of 14 years for experiencing our spa and the Thermal Baths & Thalasso Spa.
We recommend that during your stay, you pay close attention to what feels comfortable for you. We advise against using the Fire Bath and Ice Bath, as well as prolonged stays in the sauna. However, you will experience a wonderful sense of weightlessness in the other baths, especially in the saltwater pool, where it is incredibly easy to float.
Use of the baths is at your own risk, and if you have any concerns, we recommend consulting your doctor or midwife.
If you're dreaming of being pampered with a spa treatment, we have a pregnancy pillow so you can lie comfortably. Please contact the reception for guidance on which treatments are particularly suitable for pregnant women.
If you wish to book a spa treatment, we recommend doing so well in advance to ensure that a sensory therapist is available for you. Send us an inquiry with your preferred date and treatment, and we will get back to you.
If you are already at the hotel, simply approach one of the reception desks, and we will inform you about available treatments for the day.
If you are staying with us, please contact us at 7682 3380 or reception@hotelvejlefjord.dk. The reception staff will assist you with more information, available times, and booking of treatments.
Frequently asked questions about our restaurant
Do you have questions about your next visit to our restaurant? Make your preparations easy and get answers to the most common questions here.
Opening hours for the restaurant and bar:
-
Breakfast: 7:00 AM - 10:30 AM
-
Lunch: 11:30 AM - 3:00 PM
-
Dinner: 5:30 PM - 9:30 PM
-
Bar: 11:00 AM - 1:00 AM
When you arrive as a guest, your table for dinner will be reserved upon check-in at the hotel.
Yes, to ensure we have availability and sufficient capacity in the kitchen and restaurant, we recommend that you book a table before visiting us. Please contact the reception at 76823380 or reception@hotelvejlefjord.dk
If you're staying with us, dinner is included, and a table has already been reserved for you. However, you will need to specify your preferred dining time upon check-in.
Our lovely breakfast buffet is available during the following times:
-
Monday to Friday: 7:00 AM - 10:00 AM
-
Saturday and Sunday: 7:00 AM - 10:30 AM
Our breakfast buffet offers many delicious dishes that easily fall under the brunch category. This includes scrambled eggs, bacon, sausages, fish, salads, and homemade waffles.
With the spa package Morning Delight, this delightful breakfast buffet is also included, followed by spa experiences in the Thermal Baths and Thalasso Spa.
We serve lunch from 11:30 AM - 3:00 PM in the restaurant. You can view our a la carte menukort here.
We recommend that you reserve a table for lunch in advance. Please contact us at 76823380.
If you are a guest in the baths or on a spa break, you can also enjoy the Vital buffet at the Vital Bar in the Thermal Baths from 11:00 AM - 7:30 PM.
You can see today’s menu at the reception upon check-in – and the à la carte menu here.
Yes, we offer the ‘Sweet Treat of the Day’ with your choice of coffee or tea between 11:30 AM and 5:00 PM.
We accommodate all our guests’ needs, including allergies and special dietary requirements.
Please inform us of any specific needs or preferences when you make your booking, or at the latest upon check-in, so we can notify the kitchen and restaurant team.
Our chefs are skilled at tailoring meals to be gluten-free, lactose-free, vegetarian, or vegan according to your wishes.
You can also view our à la carte menu here.
